Thursday, 19 June 2008
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Is the email link on the website working? I have sent a couple of messages that have not gotten a response. Sorry if I am being impatient.
13 years ago
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#10279
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Hi Joe I am not Dingwall Sales nor Sheldon, but from my 10yrs experience with Dingwall customer care, I can say that all emails get answered (to the best of my knowledge). Sometime it takes a little longer because Sheldon is always in the workshop rather than answering emails all the time (I am just another customer and I know it takes time to properly answer any request) PS Dingwall Sales feel free to delete my reply
13 years ago
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#10282
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You may have to bump the message a couple of times. Sheldon recently promised me a quote on a fretless neck "tomorrow". That was a couple of weeks ago. I'm not worried - I may just have to remind him. It wouldn't be the first time. He's so busy and I can't fault him for making production the priority. Mark
13 years ago
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#10283
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Hi Mark Thank you for chiming in your experience too (have had similar experiences too and I only find it logical) Through my experience as a customer, I am aware that Sheldon values every request and respects both himself as well as his clients. A short half-hearted response would cause a disruption in communication rather than showing th deep respect and care
13 years ago
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#10284
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Hit him w/a pm reminder to check his email. That works.
13 years ago
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#10289
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Sorry Joe, it's been a week of overload.
13 years ago
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#10327
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[quote="Sheldon Dingwall":3edorl06]Sorry Joe, it's been a week of overload.[/quote:3edorl06] I know what that's like. My frequency visiting this forum as gone down to a few times per week now (used to be almost daily). Glad business is going well for you Sheldon!
13 years ago
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#10331
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It's all good now...thanks guys.
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