Thursday, 17 September 2015
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hi sheldon, one of my hipshot tuners is turning but stopped winding? i see shavings on the gear, so I'm thinking its getting stripped. any reason for that and is there anything you can help me with? its only one tuner....
6 years ago
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#28601
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I haven't seen that happen before. Take a photo and email it to tech@dingwallguitars.com We'll get this straightened out.
6 years ago
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#28603
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THE BIG GEAR THATS VISIBLE IS NOT THE ISSUE, I THINK ITS THE SPLINE INSIDE THE TUNER....
6 years ago
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#28604
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If you're mechanical and it sounds like you are, remove the phillips screw that attaches the gear to the tuner post. It could just be that the post was not correctly inserted when it was assembled. We've seen this happen on rare occasion.
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