Wednesday, 20 June 2007
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I feel compelled to write a few thoughts regarding Ed Roman. After some trying times due to new arrangements made with new business partners Ed Roman Guitars has closed their doors. Over the years a lot of negative press has come Ed's way, I'm sure some warranted, I'm sure some not. While Ed has his own style of conducting business, my experience supplying Ed Roman Guitars with Dingwall and EA product has been an absolute pleasure. Ed has been a very enthusiastic supporter of Dingwall and conducted business in a very forthright fashion, I never felt the least bit concerned about our business relationship and business flourished due to our relationship. I'm always aware, particularily due to my sales experience, that different dynamics vary from person to person. Ed and I got along great from the word go. I never prejudged Ed due to his "reputation" and was never confronted with anything other than a very straight forward business approach that I always appreciate. Perhaps due to that experience my wife and I have come to know Ed and Joanne and value their friendship. I wish Ed all the best and know that we will see him back in the game in short order.
14 years ago
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#6203
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Hey Dingwall Sales, Sorry to hear that. Do you know if Ed will continue to sell off his inventory on the Internet? I was thinking about one of his AB1s at some point in the not so distant future.
14 years ago
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#6204
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Hi Bob, Not sure what is going on as far as the inventory. You might want to place a call to the store (702).798.4995 and ask for Jes who is helping settling up their inventory concerns. Dingwall Sales
14 years ago
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#6219
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edited post. don't have anything nice to say so i'll be quiet. buy your dingwall from a small retailer who cares about YOU. :D
14 years ago
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#6220
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[quote="stickman":1x1gduxx] If you want to, call Ed... he may have a deal around for you right now. You never know. :wink:[/quote:1x1gduxx] I'm happy with my quilted AB1 even at the regular price-if there are any discounts available on these, they'll be even sweeter.
14 years ago
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#6228
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Well, of course there are people who've had good experience (as with every single businessman in the world), but IF the rumour (and I have read about it too many times to believe it's just a rumour) that he was making guitar and bass copies and selling them as originals is true, then I hope he never comes back. Where there is smoke, there is usually also fire, and there is plenty of smoke on this subject. That said, I have no doubt he'll return one way or another.
14 years ago
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#6238
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[quote="Dingwall Sales Lamb":2053zvvt]Hi Bob, Not sure what is going on as far as the inventory. You might want to place a call to the store (702).798.4995 and ask for Jes who is helping settling up their inventory concerns. Dingwall Sales[/quote:2053zvvt] Hey Dingwall Sales, thanks for the advice. It will be 3-4 weeks before I would be in a position to buy, but I had been thinking about one of those quilty AB1s, especially after seeing Morris' blueburst! :shock: Simply gorgeous!!
14 years ago
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#6864
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Thanks Dingwall Sales for the kind words about Ed. It was I that got Ed carrying Dingwalls again with a small request for a special order for an ABI almost 2 years ago. I didnt even put any money down. He just ordered it. While waiting for that order, he aquired the purple Z1-5 string from NAMM 2006 which i now own today. Not only did I not have to take delivery on the AB1 when it arrived, he even held the Z1 for several months until i could pay for it. I have since bought one of the hollow body ABII's from Ed. He had a different way of doing business sometimes, but it sure worked for me. I dont know what else to say except thanks Ed and to all of you at Dingwall.
12 years ago
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#13073
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I don't mean to 'Dis' Ed or any of his supporters, but I feel compelled to mention this. We are currently in Vegas and my friend was looking for a Les Paul and I was looking to find a Dingwall dealer. We checked out the Ed Roman internet site, and headed to the location. No Ed Roman guitars at that location so my pal's wife call's Ed's store from a convenience phone, for us. He basically berates her and tells her he doesn't need any riff-raff in the store, which he tells her has moved a couple of miles down the road. Ed starts grilling her, asking what kind of guitar her husband is looking for and how much money he has to spend. He tells her it's not a museum and he doesn't need any tire kickers!!! My pal's wife is the kindest, sweetest person you will ever meet, but she was pissed after getting the third degree from him. I had heard that Ed was 'different,' but when people start treating people poorly then that's b.s. I was tagging along with my pal to see if Roman had any Dingwalls in his store and what he may have for acoustic basses. Obviously we ended up heading to a few other shops and my buddy found a nice Les Paul Studio and I bought a Breedlove acoustic bass. Ed's maybe a little eccentric? Ya that's it, but why would a business man, an ambassador for other companies, treat people like that. He could have sold a couple instruments to us. I would be disappointed to hear that Ed Roman guitars are still selling Dingwalls. I'm hoping that Sheldon and the gang are not actually using Ed Roman Guitars as a distributor any longer. Tell me it isn
12 years ago
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#13076
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[quote="BassGreaser"]I don't mean to 'Dis' Ed or any of his supporters, but I feel compelled to mention this. We are currently in Vegas and my friend was looking for a Les Paul and I was looking to find a Dingwall dealer. We checked out the Ed Roman internet site, and headed to the location. No Ed Roman guitars at that location so my pal's wife call's Ed's store from a convenience phone, for us. He basically berates her and tells her he doesn't need any riff-raff in the store, which he tells her has moved a couple of miles down the road. Ed starts grilling her, asking what kind of guitar her husband is looking for and how much money he has to spend. He tells her it's not a museum and he doesn't need any tire kickers!!! My pal's wife is the kindest, sweetest person you will ever meet, but she was pissed after getting the third degree from him. I had heard that Ed was 'different,' but when people start treating people poorly then that's b.s. I was tagging along with my pal to see if Roman had any Dingwalls in his store and what he may have for acoustic basses. Obviously we ended up heading to a few other shops and my buddy found a nice Les Paul Studio and I bought a Breedlove acoustic bass. Ed's maybe a little eccentric? Ya that's it, but why would a business man, an ambassador for other companies, treat people like that. He could have sold a couple instruments to us. I would be disappointed to hear that Ed Roman guitars are still selling Dingwalls. I'm hoping that Sheldon and the gang are not actually using Ed Roman Guitars as a distributor any longer. Tell me it isn
12 years ago
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#13079
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[quote="Jjango":cwy478yr]Life is too short to deal with mean people and snobs.[/quote:cwy478yr] Amen to that!!!
12 years ago
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#13080
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roman has ripped off KxK guitars. Literally stealing pictures from the KxK site and using them as his own saying he built the guitar and made up the design. (this was a year or so ago, he has since removed the picture because KxK told him to. the Extenda Vee is the karl sanders KxK model)avoid at all costs. This isn't from a friend of a friend.
12 years ago
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#13081
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I bought my beautiful, beloved, sunburst quilt AB1 from Ed. The experience was... interesting. We had agreed to a price, and then I waited about 6 weeks before calling to arrange a down payment. He was very weird about the price at that point. He didn't ever say, "look, I know I said that, but that was 6 weeks ago and the exchange rate has changed, so can we make an adjustment?" No, he just acted very disagreeable... kept telling me (in angry tones) what a great deal I was getting. Now, perhaps that's so. But I never feel like anybody is doing me a favor when I'm spending multiple thousands of dollars with them. The Bass Central guys, the Perfect Bass guys... they act like they're REALLY grateful for your business. Who knows, maybe they ARE grateful. But even if not, acting that way is the right thing to do. Story's not over. Sorry. Ed up-sold me to a flight case. He was quite... forceful about that. In retrospect, it was a silly move on my part. I don't fly with or ship the bass. The flight case is a PITA and it sits in my basement. But hey... I don't blame the guy for being a salesman; I own my own business and get that. Meanwhile, isn't a Dingwall supposed to have a gigbag standard? Well, I didn't get one, and I didn't get my paperwork or tools either. It took months--and Dingwall Sales's involvement--to get the case candy, and I never got my gigbag (I use my Turner bag, though God forbid I ever want to take both basses to a gig). It all left a bad taste. I just can't imagine acting toward any customer the way Ed acted toward me. I do find him entertaining as a character, and I know that lots of knowledgeable buyers and makers swear by him. But one of Ed's favorite rants has to do with what he calls "time wasters." I think he thinks of everyone in this way until they prove otherwise, and it's hard to tell what his criteria are for a "good customer." I guess spending nearly three grand with him didn't qualify me.
12 years ago
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#13082
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I have never heard one positive story about the guy. He's an interesting study in psychology. I've known individuals that act all up and down but they didn't own a store. One was the engineer of a studio and was a nightmare to be with. There was no middle ground, either super happy or furrowed brow. They were usually bi polar.
12 years ago
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#13083
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The guys at BassNW, and other Dingwall retailers I've dealt with, basically roll out the red carpet when you call them. I've never dealt with Ed, but his reputation preceeds him, with story after story about what an a-hole he is to deal with. Why anybody would want to do business with him, or even visit his store, at this point? If I'm ever out that way, I won't be stopping buy. Mark
12 years ago
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#13084
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I've only heard horror stories, and just inquiring about getting stuff from him was a nightmare. He was going off saying how his necks are so much better than PRS. and how he has piles of old PRS necks because nobody wants them. I happened to have a PRS body with a broken neck, then he tells me he wants $1200 for a used neck from his shop!!! (all via email) he mentioned how people are fighting over these necks, they are VERY desireable... right after saying how they were garbage! I mentioned it was out of my price range for a guitar i wasn't really missing, and asked how much for one of his necks... 3 emails later, still no idea on price.... I gave up and never contacted his shop again. Friends who have been in Vegas, gigging regular musicians who ive dealt with for YEARS as a tech, regular jobbers who want to get in, get out andnot spend any extra time, told me he was pushy and rushed... HOW DO YOU RUSH A CUSTOMER WHO WANTS TO SPEND LESS THAN 10 MINUTES?!?!?!? blegh
12 years ago
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#13091
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I've never dealt with the man himself, but some of his staff that I've emailed have been very polite.
12 years ago
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#13092
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I've personally dealt with Ed over three separate (major) deals (and two major s&%-ups from his side along those deals) and I was left with a less than positive experience. Definitely NOT getting my vote PS whoever wants to learn the stories is free to PM me. Not revealing in public cause I feel sorry for him for the way he tried to conduct business with me.
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